Shipping & Handling

FREE Shipping Over $50*

We are offer FREE shipping* on all orders over $50. *U.S. domestic only. Does not apply to U.S. Territories. Orders shipped via UPS SurePost.

Holiday Shipping: Guidelines for Delivery by Christmas

While most orders typically ship in 1-3 business days, UPS Ground orders may take up to 3-7 business days during the holiday season. Based on this, we have added a couple extra days to our UPS holiday shipping guidelines below. UPS 2nd Day & Next Day packages typically ship within 24-48 business hours. Same day if you place your order by 9am PST.

Order DeadlineDelivery Method
Noon PST on 12/17 UPS Ground
*see map below for home delivery estimates.
*excluding rural addresses.
Noon PST on 12/19 UPS 3 Day Select
Noon PST on 12/22 UPS 2nd Day Air
Noon PST on 12/23 UPS Next Day Air

When will my order ship?

Orders are typically fulfilled and out the door within one to two business days. It all depends on how many orders are in line in front of yours. If you selected an expedited UPS shipping method like 2nd Day Air or Next Day Air, your order will typically ship within one business day. All Klean Kanteen orders ship from our warehouse in Chico, California.

How long will it take for my order to get to me?

The map below provides estimated delivery times for standard ground service during non-peak periods. Expedited methods with tracking are suggested if your order is time-sensitive.

Green Shipping Program

As part of our ongoing commitment to operating more sustainably, Klean Kanteen partners with Green Mountain Energy Company to offset the emissions for the shipment of all orders placed and shipped through our online retail store. When you make a purchase on our site, a portion of the shipping costs go to purchase carbon offsets, which neutralize the environmental impact of shipping your order from our distribution center in Chico, CA. We used the Greenhouse Gas Protocols developed by the World Resources Institute to figure out the average carbon footprint of a shipment, factoring in average weight, maximum possible distance and mode of transportation. For each shipment, we offset 50 pounds of carbon dioxide, which is as much as three trees can absorb in one year, or opting to bike instead of driving 45 miles. Over the course of one year, the thousands of green shipments we offset are like planting 150,000 trees, recycling over 1,000,000 pounds of newspaper, or not driving 2,250,000 miles!

Shipping Holidays

Klean Kanteen and its carriers will not be shipping or delivering on:

  • New Year's Day – January 1, 2014
  • Memorial Day - May 26, 2014
  • Independence Day - July 4, 2014
  • Labor Day - September 1, 2014
  • Thanksgiving Day - November 27, 2014
  • Day after Thanksgiving - November 28, 2014
  • Christmas Eve - December 24, 2014
  • Christmas Day - December 25, 2014
  • Day after Christmas - December 26, 2014
  • New Year's Eve - December 31, 2014
  • New Year's Day - January 1, 2015
  • Day after New Year's Day - January 2, 2015

Shipping Charges

We provide a shipping charge specific to your order based on the size and weight of the package, as well as your ship to location. To see what shipping charges will be for your order, add the desired items to your cart and proceed to checkout. A shipping charge will be provided in the checkout process prior to the time when you submit your order for processing.

Shipping Options

Standard shipments within the United States are usually sent via UPS Ground, with additional rate compare options for expedited service like 2nd Day Air, Next Day Air, etc. We partner with UPS because they are committed to excellent service AND reducing emissions, no small task for a company this large. For smaller orders, we also offer United States Postal Service (USPS) options. Depending on your order total and shipping address, these various shipping options will be available during the online checkout process.

International Orders

We value our worldwide distributor partnerships and so we do not ship directly outside of the U.S. Please support your local retailers by searching our Store Locator. You may also change your region (top right) and visit one of our International micro-sites to shop featured online stores.

APO, FPO, PO Boxes

UPS will not deliver to P.O. Boxes, APO or FPO Boxes. US Postal Service delivery is available to P.O. Boxes, APO or FPO Boxes when orders are placed.

U.S. Sales Tax

Klean Kanteen collects sales tax in California only.

Rural Delivery

On occasion, in very rural areas expedited UPS delivery is not available. In such cases please allow an additional 3-4 business days for delivery.