We are proud of the materials and workmanship that goes into each Klean Kanteen and back our products with a Strong-as-Steel™ Guarantee which covers manufacturer's defects. If you think any of your Klean Kanteen products have a manufacturer defect please fill out the form below. You may be asked to return the product to Klean Kanteen for our quality assurance team so please retain the defective product until the warranty claim is closed. Expect to hear from us within 2-5 business days.
*PLEASE NOTE: If you received a damaged product purchased from other retailers, online or brick and mortar, you will need to return damaged product to their original place of purchase. If you are located outside of the United States, we will direct you to the distributor nearest you to handle your claim.
Normal wear and tear, including scratches and dents, misuse of product, such as damage from placing bottles in a freezer, are not covered under the Klean Kanteen Strong-as-Steel Guarantee. Lost or stolen items are also not covered under the Strong-as-Steel Guarantee. Accessories made by other manufacturers, such as ChicoBag™ and Nite Ize™, are covered by the warranty of the original manufacturer.
If you purchased your Klean Kanteen product from a retailer, we recommend returning it to the retailer to avoiding return shipping charges.
If you would like to return or exchange a new, undamaged product you purchased directly from kleankanteen.com within the last 30 days, please fill out the return/exchange form.